Want More Than Last 100 Engagement History

[SunCity]

Is it possible to see beyond 100 emails? I need to be able to prove that person was notified of a post-COVID rescheduling.

[Frankie_P]

Hi @SunCity 

You are correct, at this time contact engagement history only shows the last 100 in the last 5 years. We apologize for any inconvenience this may cause. We have however moved your comment from its original thread to a thread of its own so your feedback may be tracked appropriately. We hope users like yourself can use this thread to share their need for this feature along with how far back are they wanting to see and use cases for why they would want to see this information.

[Frankie_P]

Reply from @SunCity 

It would be helpful to run a usage report by member… In my case, we have an entire community of people who register for event, purchase tickets, etc. I use CC to show them that we did send out information and that they did open items.

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