Where are the Thumbnail Previews on the Email Page?

New look doesn't seem to show the campaign thumbnails on the list of campaigns. Big negative!

149 Comments
MaryFranD
Participant

I totally agree - why the change? And how do I find the different templates for the emails?

RonitaS2
Member

I agree. It's very difficult to find old emails now. "View More Campaigns" takes forever to load. Instead of a "sort" --it would be nice if you could do a SEARCH for the title or keyword from a past email.

KateM49
Occasional Participant

YES, a search funtion would be great.  Before I could atleast flip through the campaigns via pages, but now its all on one page.  Before I could remember, "well, my emails from May are on page 3 and I sent this campaign out around March so its probably around page 5".  And the thumbnails were a huge help in me being able to find different ones.  TBH the folder system doesnt work.  If they actually want that feature to work than if I am in the creation process of an email, I should then be able to categoize it within a folder from there.  I appreciate the thought of improvement but it was a huge let down.

nostress
Regular Participant

yes, me too, and the "re-learning curve" is costing me time and money.  I want a refund/discount and will be contacting the business office.

DougS873
Member

MANY people have been complaining for a LONG TIME about the loss of thumbnails on the main campaign list. This goes back to last December, and significantly increased in May. My guess is that this is when you forced the new interface on most of us. That's SIX MONTHS!

Constant Contact has provided NO RESPONSE!! How can you claim to value customer feedback if you NEVER tell the customer what you're doing with that feedback? Why not tell us what you're working on?? If you're not going to do this, tell us. Leaving your customers hanging for months and months is not a good way to behave.

DawnW13
Frequent Participant

Really, reallly, really miss the thumbnails! This is a huge imposition for my company in creating new work because we usually copy previous eblasts--but we are doing it for multiple clients so it's important to choose the correct layout. Thumbnails can't return soon enough!!!!! My team has wasted countless hours searching or re-creating work that used to take a few minutes. Please, please get the thumbnails back!

carolW932
Participant
why did you remove the thumbprint of the broadcast?? i need to see the image to know what it is! don't like the new look.
DennyF6
Participant
Thank you
TheAdClub
Occasional Participant
Having thumbnails next to campaigns on the My Campaigns page was very helpful in deciphering which email was which without having to click through and see what it was. Please bring this back!
CaraC4
Participant
With the updated interface, the email thumbnails are no longer a part of the display. I would like to see those added back in. It's really helpful when you are trying to find an email, or looking for an email to copy with a certain layout/style.
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