I just want to let you know that I received the WORST support I have experienced.
It was our fifth time contacting constant contact for support, the call took more than 45 minutes, the information provided was incorrect and the issue not resolved.
Worse the agent was rude, cut me off when i speaking, lectured me and clearly did not care about resolving my issue.
You have lost several clients today and I would highly recommend you review the call, I would never want a representative like that speaking with my customers.
Hello @NancyW41326. I'm so sorry for the experience that you had with our Support team. I have sent over feedback to the appropriate people and this call will be reviewed. If you need further assistance, please don't hesitate to reach out.
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