ability to add a forward to friend in emails

I created an email using card/announcement and when I tried to add "forward to a friend", "join my mailing list" and permission reminder" I was not able. I would like to have the ability to use these functions in future emails that I create.

Top Answer
Frankie_P
Moderator

Hi everyone! I am following up to the forward to friend feature request. Thank you for your patience as we looked into this! The good news is we have received word from our engineers that feature is now available in our cross device templates under the social share block. If anyone has any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.


292 Comments
Aramco-ExPats
Frequent Participant
I also need Forward to a Friend. We drive traffic to our newsletters and website using this feature. Vicci
Taryn_L
Employee

@Aramco-ExPats

 

Thank you for reaching out to the Community! We really appreciate your specific feedback on how this feature can be improved. It's great insight for our developers to review as they map out future updates for the product. I have tracked it in your account for them to see. I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas.

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!

dorism11
Member

Same response we have been getting. At this point, it is not a solution.

Taryn_L
Employee

@dorism11

 

Thank you for reaching out to the Community. I do apologize this feature is not yet available. However, the more votes we get for a particular feature request does help our developers decide the priority of what to implement within our system. I have tracked this on your account to have you notified if this becomes available.

 

Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend.

CCIMOH
Regular Participant

When an email is forwarded without benefit of a button, the receiver of the forwarded message is able to unsubscribe the original email address -- so my account is down a user, and the person engaged enough to be forwarding messages is then unsubscribed from my list. 

Amber_L
Employee

Hello @CCIMOH,

 

That is a great point and I will definitely pass that feedback on to our developers. Unfortunately, even when we had the forward to a friend button included, we didn't see many people utilizing it so that was still a problem. Hopefully our developers can enable something in future releases that will fit your needs! 

TobiC0
Frequent Participant

Please keep me posted on this. I'd like to add it to my clients' emails.

Curtis_P
Employee

Hello @TobiC0,

 

Thank you for your response! I will add this to your account as a feature request. We appreciate the feedback.

 

Please let us know if there is anything else we can do for you.

RaviK0
Participant
Our emails are constantly forwarded, that is how people spread the word about our events. When I use the forward button in my email client, the integrity and design of the email goes away. We really need the forward button re-added to the new editor.
GailM745
Participant
The old format had the option to forward the campaing through emails. Can this be added back. When forwarding through Outlook, some of the information does not show up.
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