with the new formatting, I can't see when someone unsubscribes themselves. I can see when they were added, and updated, but not unsubscribed.
this new formatting is more difficult to figure out.
I am trying to manage my Contacts.
I just noticed that one has unsubscribed.
WHEN did he do this? Where can I see the date that this was done?
Robert B
Before the most recent change, we were able to see when contacts unsubscribed - by date. We would check weekly, and remove those unsubscribed addresses from ALL of our e-mail systems, not just the ones in Constant Contact. Now, we are unable to sort unsubscribed contacts by "date removed."
I note that now all names will be alphabetical by first name. Is there any way I can add names so that the first and last name are separate categories as they were before? There were separate "boxes" for first and last names. How does it distinguish this now?
When exporting the Unsubscribed list it doesn't tell you when the email was removed and if the email was removed by the site owner or subscriber. This was something that used to be included and I would like to see it come back.
I am sorry for the frustration. You can sort your lists by last name if you would like. Although the names show together they are entered in two different fields. Can you try sorting using the header options in your list?
Just so you know, when you update these settings they will stick so you don't have to change them every time.
The forms for adding contacts are unwieldy. Too time-consuming. And the system responsiveness is slow. Often when I hit Save the new info is not saved. The first few times I was surprised later by information not being there; after I realized what was happening, I now carefully wait to see that the info has been saved before proceeding. Very annoying!
Also, all the customized fields we have should be visible without our having to hit Add.
Also, some fields are filled with date/time stamps, not with information we entered.
It would be nice to have the date that an email unscubscribes. We track that information and the date that a company unsubscribes is important to us. You used to have that available. Looking at the list as it is now it is difficult to discern when a company removed itself.
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