cant see removed by date

with the new formatting, I can't see when someone unsubscribes themselves. I can see when they were added, and updated, but not unsubscribed. this new formatting is more difficult to figure out.
141 Comments
CatherineG04
Member

I see this idea has finally been implemented, which is great!  But where do I find the unsubscribed date?

 

Thank you.

JoanneG64
Participant
Hi there, I am trying to export my unsubscribe reports from the last month (to update our reservations system with the information) but it doesn't appear to be working. Also, it would be really helpful if there was a function to export unsubscribed contacts by date, rather than having to go into each individual email report to extract the information. Is this possible?
Constance_F
Employee

Thank you for taking the time to give us feedback on the new Contacts tools.  I have sent you an email asking for more information so we can best troubleshoot.  If you are still having an issue exporting those unsubscribed contacts please get back in touch with myself or our support team.  Our support team is available at 866-289-2101. Constant Contact’s Phone Support is available Monday – Thursday: 7a.m. – 11p.m. ET, Friday: 7a.m. – 9p.m. ET and Saturday – Sunday: 10a.m. – 8p.m. ET.

 

Use Live Chat or other Support options by visiting: https://ui.constantcontact.com/support/index.jsp

IWA
Participant
It would be helpful to choose the fields that are displayed on the default contact lists based on their purpose. For example on the Unsubscribed Contacts, having the date they unsubscribed would be useful. There is no way to sort or access this information now without waiting to download the entire list.
JohnC1597
Participant
n/a
Katelynn_B
Employee

Thank you for providing us with such great feedback! If others agree with this, I would encourage you to vote for this idea.

 

If you have additional feedback or any questions please reach back out to us. You can even reach us by phone at 800-240-2302.

 

Have a great day!

CarleyLamps
Participant
The lists within reports are grouped alphabetically but not sorted. Makes for a more laborious and error prone task to go back and clean some of the contacts.
PatD17744
Participant
Very tedious - they are not sorted properly alphabetically. AND you have to keep scrolling thru all the names even after you delete them, should be able to refresh and remove those names so your only viewing the ones remaining that need to be verified.
TraceyAbbeyT
Member
The date the person first subscribed to the list really doesn't make a difference - the date that s/he unsubscribed is what is important! Can you please show this without me going into each contact's profile?
CSL_Capistrano_Valley
Participant
I think it would be good to see the most recent opt-outs, as well as the alphabetical list. Is that possible? (
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