The link between Contacts and Companies is broken if a contact/company is deleted, then re-added. This bug is a real pain as now my lists are not working correctly as we have deleted old lists and reimported new one - the result is most of the links no longer work! Do you have an estimated fix date for this bug?
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If you are having a problem uploading images - switch from Safari to Chrome or Firefox and you can upload works fine! You can then go back to safari to edit your emails - it is only the uploading that is problematic!
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When I download my entire list the fields don't match the headings. The "Email address - home" column is empty and instead they appear under, "Email address - other". All columns are then similarly off by 1 so that for example the "City = Home" appears under "State/Province - Home".
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Why the change away from being able to select which columns are exported? The new "everything" format is very difficult to work with and takes much longer to export. Please bring back the export options!
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Since the new version was released we can no longer select the entire list and export or add to another contact list. It's taking a ridiculous amount of time to have to select thousands of contacts by hand. Is there any idea when it might get fixed? Thanks!
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A few months ago, after the latest major "upgrade" [sic] to CC, the EXPORT CONTACTS tool became completely USELESS!!!!! (when contacts are in multiple lists, the resulting CSV file is not meaningful - total waste of time).
At the time, many CC users complained and posted comments and complaints, and it IS STILL NOT FIXED. This is absolutely atrocious.
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We want to actually see our Custom Fields listed & be able to add them to the Surveys. Currently the instructions in the Survey when you click on Custom Fields "info" say: "To edit your custom fields navigate to the Contacts tab > Sign-Up Tools > Customize My Form button > Contact Info. Custom fields will be locked once the survey is published." But there is no Customize my Form button. Hoping this function can be added soon. Thanks!
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I am unable to create and save a new sign up form. In talking to tech support, they say this is a known problem, and the engineers will implement a fix "sometime this month or next".
How can you have a contact system in which you can't create a sign-up form? I can appreciate that things break sometimes, but to say that a fix will be rolled out "this month or next" is unacceptable. This should be a top priority for Constant Contact! I am dead in the water on implementing a new website form until this is fixed.
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This is totally messed up. I need to completely delete all old emails and start over with a new, fresh list. Why do you make this so difficult?
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When I try to view a list, it shows the option to view up to 500 rows at a time. If I select anything other than 50 (default), the capacity to scroll further into the list disappears. I'm working through a list with a large number of bounces, and there's no way to quickly move through the list to remove addresses. I would like to be able to select the email addresses in batches of more than 50. Is there another way to do this?
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I think having a MINUS sign to indicate that contacts may be contained in a list is confusing,
To me a MINUS - sign would give the impression they are NOT in a list.
Trying to figure out how to remove contacts from one list from another was a nightmare even after doing it a couple of times i could noit get ny head around it.
Far better use some other symbol , or perhaps use colour coding, red amber green etc to indicate wheter a lists contacts exist in another list or not.
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When selecting lists for our emails when adding new contacts, there is no option to select all lists. This is a simple fix and would be great if you could add it
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After we hit enter, the cursor should appear on the next line, ready for entry. Instead, we have to place the cursor on the next line with our mouse. This makes entering contacts unnecessarily tedious.
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