This is the worst editor ever. I don't know why CC keeps making changes that make the experience of composing an email so cumbersome. I will be terminating this service for 2023 after years as a customer.
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The new update is horrible. In fact, I'm so enraged with it (i.e. cannot put out my newsletter as copy and paste functions no longer work - and solutions provided by support team don't work either) that I will be petitioning my boss to move to . Shame on you.
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The new survey system is deplorable. I've lost features that I had on the old system. I am unable to collect data properly, and the data that I can collect exports in a jumbled mess. Sorely disappointed. I cannot, in good faith, recommend Constant Contact to any of my colleagues anymore.
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extra clicks, extra steps, did anyone consider the user experience? why not fix the bugs instead of breaking things that actually worked most of the time? your lack of respect for my time and effort as a user is shameful.
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I dislike the fact that you have added steps to being able to post onto a social network. It was a lot easier before and now you have added almost 10 minutes of work to my already cramped day. May have to look at other options if you are going to continue to make changes that only make my job harder not easier.
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It would be very helpful if when I look at the unsubscribed report that it lists their reason for opting out. And/or if the emails we get from Constant Contact regarding unsubscribes list their reason for opting out.
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I would like a live link in the "Description" field to an external website. The purpose would be to help a subscriber look up a piece of information on another website. It would be very helpful to us since we cannot determine that information automatically after they sign up. To do so would require them to fill in their complete mailing address. This gives them the ability to provide this information without having to provide the rest of it. There may be other reasons to have such a link, too. Thanks in advance to the Constant Contact personnel who are monitoring these suggestions!
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Updates
Introducing our new Feedback area
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams