Thanks for sharing this feedback with us. At this time contacts are automatically sorted in a list alphabetically by email address. However the good news is once you click on the last name column header they will sort by last name instead. The system will also remember this sort selection and sort alphabetically by last name going forward.
Because sorting alphabetically by last name is an option we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.
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