security questionS

[frankp3622]

I don't need any more security questions and pin#'s and passwords, and user ID's in my life. Stop with the NONSENSE!!!!!!!!

[Rob_L]

Hi @frankp3622

I'm sorry to hear that these have created a negative experience for you. We use a variety of means, including a security question, password, and phone number to both protect your personal information and to help our support team verify accounts during calls. If there is some way that you feel the process could be improved, please let us know.