Thank you for reaching out to the Community and providing your feedback! There is a Welcome Email within your account, that you can find by going to your Campaigns page, clicking on Campaign Type, and going into the Automation folder. However, this will only be triggered by someone using a sign up form. Is there another method of entry you would like to also receive this welcome email?
Maxine- Thank you for your email .. I did reply via email you sent but wasn't sure if you received it so logged in to reply... I do like and appreciate the Welcome Letter and the fact that CC sends it to anyone that signs up via a Constant Contact avenue... Was hoping there was a way it would automatically go to all NEW sign ups; as I have sign up requests from my website link to sign up or an email to me and also add New Customers that order ... Paul @ NCC
Thank you for reaching back out! I do apologize, with the current functionality of the Welcome Email, it is only designed to go out to new contacts. Within our Email Plus package we do have Automation series in which a user could create their own Welcome Email, that can be triggered by someone joining a list, either through a sign up form or if you are manually adding them within the account. However, I will be more than happy to pass along this feedback for you.
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