Add estimated wait time to chat service

[AnnG1]

LOVE the chat feature in customer support, but today I had to wait about 10 minutes for a rep. Would be great to be given an estimated wait time when placed in the queue, or being told how many are ahead of me.

[BJCBranding]

Hi Ann,

Maybe we could help? We're a Master Certified Local Expert with Constant Contact, and we work with over 150 businesses on their monthly email marketing programs. For users like you who may have questions on the platform or email marketing best practices, we offer a complimentary 1-on-1 email strategy session. If that's something of interest, jump over to Reviewmyemail.com. 

Best,

Bryan

www.bjcbranding.com