I am having difficulty with images appearing in constant contact during the preview stage. I reached out to support last friday, 2.14.20, via chat and the representative told me it was an issue that other customers were having and that tech support would reach out once it was resolved. I attempted to resend the email on monday 2.17.20 and the same issue occured. I reached out to support via chat and was told the same thing, tech support is working on it. I'll receive an email once the issue is resolved.
It's now 2.21.20 and I haven't received an email about the issue being resolved. I reached out to support on the phone at 10:53 am CST hoping to have better results talking with a person. However, the representative was less helpful than the support I spoke with on chat. His only response "everything looks good on our end." When he suggested it might be a browser issue I asked him how to resolve it "sure, you can google the steps."
If I his only answer was to "google" then why does tech support exist?