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Call New constant contact customers

0 Votes

Call New constant contact customers

When I was considering to purchase the program and just signed on, I would get so many calls on how great cc is. When I purchased cc no one called to check whether I bumped into a wall. Cc should see when someone is going from one feature to the other without completing one step or just do you have any questions at the beginning.

Also, cc should should have record of all who spoke to a new customer. So that the right person gets acknowledged for great customer service.
2 Comments
Moderator
Status changed to: Voting Open

Great idea, @NormaL16. We do keep a record of everyone you've talked with and are happy to share feedback about any interaction to that individual or management here. Is there something specific you found difficult to get started with?

CTCT Employee
Status changed to: Closed - Not Enough Votes

Thanks again for your feedback! At this time we will be marking this as closed, but feel free to submit any further feedback to us.