cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

Chat interactions that generate further follow up phonecalls should add you to a callback list

Chat interactions that generate further follow up phonecalls should add you to a callback list

If an issue cannot be resolved in chat, and requires a call to the support team, there should be an option to add your issue and name to a callback list so an agent can ring you already having details at hand.

This would be especially good for those of us trying to work out time differences to call.

1 Comment
CTCT Employee
Status changed to: Voting Open

I can see how something like this could benefit you if there are differences in time for you. I will be opening this idea for voting so other users like yourself can like vote and comment.