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Customer Service that aren't unhelpful

0 Votes

Just feedback from a marketing professional who has pushed all of her clients your way. Your customer service wins the award for the absolute WORST I've ever dealt with. My customer service (I'm laughing at that term, by the way, given her lack of knowledge about anything) representative seemed more hellbent on getting me off the phone than problem-solving. My hold time was ridiculous but her overall professionalism? A hundred times worse. I will happily be taking all of our clients, one by one, and transitioning them away from Constant Contact to other platforms.

1 Comment
Moderator
Status changed to: Closed - No Action

Sorry to hear you had a bad experience @MelissaP5706,

 

I've looked into this and we are going to have a member of our Tier 2 team reach out to you to give you some additional info on the image alignment issue you were experiencing. 

 

Let me know if there's anything else we can do to help!