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Customer support

0 Votes

Customer support

Have 24/7 service. We don't all work bankers hours.

4 Comments
CTCT Employee
Status changed to: Voting Open

Are you looking for phone support specifically or is there another channel you are interested in? 

Occasional Contributor

I agree. Customer support at CC has diminished over the years. We can't email support and we can't chat.

 

We’re sorry! We’re unable to handle questions related to Account Reviews or List Reviews via chat. Please give our award winning support a call for further assistance. 

US & Canada: 866-433-8499 
UK: 0808 234 9315 
International: +01 339-222-5900 

All Star

Just held for 25 minutes.  Gave up and hung up.  It would be so much more convenient and economical to be able to send an e-mail.  If talking on the phone is what is required, you could set a time certain to get a call back.  Hanging on hold is not convenient for anyone. :disappointed:

CTCT Employee

@BeverleyC326,

I think that's a valid idea! Were you trying to reach our normal support line or were you trying to reach a specialty team like billing or account review?