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We had to temporarily close one of our support sites. You may experience a longer than normal wait time when calling into our support center. Remember to check out all of our available support resources including live chat for the quickest response.
I'm writing to express my disappointment in your services. I've had multiple calls and long wait times with your customer service teams to try find a solution to my issue. I wanted to use my free trail for Constant Contact without entering a credit card (most other Email Marketing Softwares offer this function). When one customer service representative said this is possible, another said it wasn't.
I am currently in the process of trialing multiple Email Marketing Softwares for my company to use, however without presenting to the team I am unable to pitch to my company to go ahead with Constant Contact. After wasting what I estimate would amount to 1 hour on the phone, I am still unable to have a free trial without entering a credit card.
It is unfortunate that I now cannot consider Constant Contact for our business.