Keep your basic Constant Contact purposes and systems easily understood by 'Non Techs'. Many of your core clients are not IT's as I am not an IT. I am the 'Creative' and not the 'Mechanical'. Your 'Live Support' is why you are who you are!
Hello @KarlF,Thank you for the feedback? Did you have an interaction with support where you felt that you didn't understand the Tech Speak?
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