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Hold times for Partner Support are over 10 minutes

0 Votes

Hold times for Partner Support are over 10 minutes

What happened to the great customer service you used to provide? 

 

Hold times are crazy long even for Partners. 

3 Comments
All Star

What happened to the great customer service you used to provide? 

 

Hold times are crazy long even for Partners. What about hiring a few more support staff?

Moderator
Status changed to: Open Questions

Thank you for the feedback @TerriK372,

 

I will pass your feedback along.  In the meantime-- did you need any assistance?  Happy to have someone reach out to you if need be.

 

 

CTCT Employee
Status changed to: Closed - No Action

We will be marking this as closed. If you have further questions feel free to contact us again.