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Remove timeout on support chat

0 Votes

Remove 6 minute timeout for support chat. Or, at least limit the timeout to take effect only if the client has not responded in 6 minutes. While waiting for the support tech to respond I kept getting time out warnings and had to type something in to keep the chat active.

1 Comment
Moderator
Status changed to: Open Questions

Hi @kellybicap what browser are you using when you see this timeout message? Does it happen in any other browser or a private/incognito window?