The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Remove timeout on support chat

0 Votes

Remove 6 minute timeout for support chat. Or, at least limit the timeout to take effect only if the client has not responded in 6 minutes. While waiting for the support tech to respond I kept getting time out warnings and had to type something in to keep the chat active.

1 Comment
Status changed to: Open Questions

Hi @kellybicap what browser are you using when you see this timeout message? Does it happen in any other browser or a private/incognito window?