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Upsales are getting upsetting

Upsales are getting upsetting

Hi there,

 

I am a long time customer and getting increasingly frustrated with your pricing, and your service in general.  I have always had issues with emails looking different for different email services and browsers.  Now you finally created a preview, and have the audacity to charge for it!  This was always a problem on your end, and to charge for the fix is outrageous.

 

Looking into alternative email providers.

2 Comments
Moderator
Status changed to: Voting Open

Thank you for the feedback @ClaudiaH6,

 

We appreciate the honest feedback.  The Inbox Preview tool uses a third party service which charges per use, which is why we currently charge for it.  I'm opening your feedback for voting, as we'd love to hear what other customers think.

 

Thanks again!

CTCT Employee
Status changed to: Closed - Not Enough Votes