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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Just had a conversation with one of your customer support agent. Not only he did not help but he did not even let me tell him that I have more questions. He just disconnected! Very unsatisfied!
Vaishnavi J (1/18/2019, 5:41:41 PM): Welcome to Constant Contact support. My name is Vaishnavi. One moment while I review your request. Vaishnavi J (1/18/2019, 5:41:55 PM): Hello, Yana! Vaishnavi J (1/18/2019, 5:42:12 PM): It would be great if you could tell me a bit more about your query. Vaishnavi J (1/18/2019, 5:45:32 PM): Are we connected? Me (1/18/2019, 5:46:15 PM): yes we are Me (1/18/2019, 5:46:28 PM): it took a while Me (1/18/2019, 5:46:47 PM): I have a problem with my contact form on my Wordpress blog Vaishnavi J (1/18/2019, 5:47:00 PM): Can you tell me a bit more on this. Me (1/18/2019, 5:47:19 PM): people comment in that contact form trying to reach me but I do not get any messages Me (1/18/2019, 5:47:30 PM): https://mygutmatters.com/contact_dr_karina/ Vaishnavi J (1/18/2019, 5:47:41 PM): Thank you for elaborating. Vaishnavi J (1/18/2019, 5:47:59 PM): Let me check this for you. Me (1/18/2019, 5:48:46 PM): thanks Vaishnavi J (1/18/2019, 5:49:16 PM): You're welcome. Vaishnavi J (1/18/2019, 5:53:02 PM): Thank you for holding. Me (1/18/2019, 5:53:23 PM): yes Vaishnavi J (1/18/2019, 5:53:27 PM): It looks like the message will be received at your WordPress plugin. Me (1/18/2019, 5:53:42 PM): how can I check it and is there a way to send it to my email? Vaishnavi J (1/18/2019, 5:55:05 PM): I apologize I do not have more information on that. You can contact our developer team at email@example.com Me (1/18/2019, 5:55:22 PM): thanks Vaishnavi J (1/18/2019, 5:55:27 PM): I apologize that this wasn't something I could handle over chat for you. Vaishnavi J (1/18/2019, 5:55:31 PM): Is there anything else I can help you with?