really poor experience - keeps getting worse

0 Votes

Hi - my login is .  I was sold an account that I was told would work for a political mailing list but actually did not  - I'm sure there's a record of what happened - huge waste of my time - you refunded the account - BUT I DID NOT EXPECT YOU TO DELETE EVERYTHING - I worked hard on the second campaign and AT LEAST WANT TO BE ABLE TO RECOVER & REUSE MY WORK ELSEWHERE - And you do offer free accounts - so you could easily have frozen the account from mass emailings but left the smaller personal email list!!!  PLEASE RESTORE ALL OF MY WORK and let me access at least the FREE portion of the account.

Thank you,

Marie 

 

 

 

1 Comment
Moderator
Status changed to: Closed - No Action

Hi @MarieH851  I apologize this is the experience you had with your account. I have taken a look and can see your account was disabled by our Account Review. You have since however been able to speak with this team directly. In fact this team has sent you a follow-up email about your account as well. If you have any further questions or concerns, please respond to that email directly. Due to account security we are unable to go into the details of an account through the Community. 

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