Allow customization of mobile view

Currently, emails are automatically configured for mobile view. However, this feature has errors and is aesthetically unpleasing. I would love to see the ability to edit/customize both the desktop and mobile views.

Top Answer
Frankie_P
Moderator

Hi everyone,

 

Thank you all so much for taking the time to explain to share your feedback on this feature request. We’ve compiled and discussed this feedback you’ve shared internally. There are no immediate developments pertaining to this request, but we are continuing to share the feedback and use cases discussed here. We will mark this as Acknowledged and will post any updates we may hear from our teams.


59 Comments
MatthewF7
Rookie

MAKE THIS FEATURE NOW. PUT OUR MONEY TO WORK.

DebHoge
Rookie
Is there a way to edit the mobile version of an email?
Jessica1994
Rookie

Constant Contact,

 

Please fix this. My email looks beautiful on the desktop version which is where I created it but it looks quite terrible on the mobile view. It is absolutely mind-blowing to me that this hasn't been resolved yet. See my two examples below. The first screenshot is the mobile view and the second is the desktop. If I opened my phone and saw the email mobile email, I probably would have closed out of it right away due to how unpleasant it is to look at. We all know how many people are checking emails on their phones... this is an important feature to fix. 

 

MOBILE VIEW:

mobile view.PNG

 

DESKTOP VIEW

desktop view.PNG

PattiA7
Campaign Contributor
Hi there - I was using another email editor to design an upcoming newsletter and really liked that I had the option to "turn off" images if I chose not to have them appear in the mobile version. Is that something you can implement for Constant Contact? I know how to resize and lock the resolution so they appear smaller but having the option to just remove them from that layout is a good option. Sometimes it just takes up too much screen real estate on the mobile version.

Feel very strongly this feature should be added.

PattiA7
Campaign Contributor

Any update on this request? 

JennyC36
Rookie

Having the ability to modify the desktop view vs. the mobile view would be extremely helpful. At this point, I have to choose between how something is displayed in the desktop view and how it is displayed on the mobile view because certain formatting does not translate to mobile. I am spending extra time sending multiple test emails to be absolutely certain the formatting isn't going to be an issue and cause our audience to misunderstand the information presented in the mobile format. Would love to see this feature request moved up to the top of the priority list with how many people view email via mobile. 

LanceT6
Rookie

I think I can create beautiful emails in CC, but I hate how they look on a mobile device.  I wish I could do a final edit of how I'd like things to look on a mobile.  If the picture is on the right in my layout, its AFTER the text on a mobile device.  It doesn't read right.  Similarly, I really wish I could resize my images so they all aren't full width on a mobile device.  This would really up the CC game!

EPLogistics
Rookie

So there is cross device customization, but it will still edit it the same way on web. It would be great to be able to edit both differently. 

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