Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Be accurate with your messages regarding site updates.

You site update message said you'd be down between 9 and 10pm. I tried to send an important email just before 9pm. It didn't send. Waited till 10pm as instructed and have been trying for the past 40 minutes and still the message is not sending. This message is important with regard to schedule changes due to the hurricane. I have no idea if and when I will be able to get this out. This seems like a great time to move over to mailchimp.
Status changed to: Open Questions

Hi @WVC-Office thank you for sharing this feedback with us! We are always open to ways we can better our user's experience and apologize for the delay in our response. Where you receiving any error messages when trying to schedule your email campaign? We have taken a look at your account and can see an email did successfully send on the 22nd.

Status changed to: Closed - No Action

Hi @WVC-Office thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Read More
What's New?

See the latest Constant Contact product release notes and updates.

Learn More