Segments: Ability to view contact lists or tags in alphabetical order while creating segments.

0 Votes



I've been using constant contact for years and am a very happy customer until this morning when I realized the website has been updated and am having difficulties creating a segment.


For example: When I create a segment- I target contacts on my lists, when the dropdown comes up to select which lists I'd like to target they are NOT in alphabetical order! This makes things very hard and time-consuming considering I have over 200 lists & 400 tags that I will need to choose from.


The previous version was fantastic and was always in alphabetical order on the dropdown to select any lists/tags. This is ESSENTIAL to my business and I don't believe I will be able to use contact contact any longer if this feature can't be improved to what it once was. I hope this can be fixed. 


Thank you. 

Status changed to: Acknowledged

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.




Thank you for your response. I don't see this not being resolved as it would essentially mean moving backward instead of making the platform more user-friendly which is usually the case with any updates. Alphabetical order is essential for anything especially related to business automation and hope this is just a glitch that will be improved. 


Thanks again. 

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