Social Media follow block forgets URLs in event email tool

0 Votes

It would be beneficial to me to be able to have the "Social Media Follow' be able to remember my accounts when I use it in an email. Currently, I have to fill out all the account URLs each time I use it in an event email. It would save time and energy when creating multiple emails for multiple events. Perhaps it could even be some fields that are saved in my account record and pulled into the tool.

4 Comments
William_A
Administrator

Hello @TanyaC53 ,

 

Is the block information saved in the emails when you copy the entire event? Or is it that creating a new email within an event doesn't retain the information at all, compared to how regular emails do?

William_A
Administrator
Status changed to: Clarifying
 
TanyaC53
Campaign Expert

It doesn't retain the information when creating new emails. these fields are empty even after filling them out in another email in the same event. 

CC-Social-Media-Follow.jpg

William_A
Administrator
Status changed to: Closed - Indirectly Fixed
 
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