Community Coach Insights: Using Video in Marketing Emails

going to lose us as a customer

0 Votes
we have been with you for over 10 years and now we are going to have to switch to another email company because of your new overage fee plan. makes it too costly. you had a good thing going till you decided to charge these extra fees. we will be leaving you soon
2 Comments
Frankie_P
Moderator

Hi @GStreetF

 

In alliance with our Idea Guidelines, feedback regarding our billing policies will not be open for discussion here in the Community. Discussion of billing policies are best suited for our billing teams as they can often be specific to individual accounts or involve sensitive information. Please contact our Billing Support directly for any further assistance. In the meantime you can also see our article containing information how and when users are charged for their account.

Frankie_P
Moderator
Status changed to: Closed - Does Not Meet Idea Requirements
 
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