new editor

After many happy years of using your service, I am applled at having to use this new editor, meaning ALL my efforts and newsletters in the past are lost and the years of my creative work has just gone., Everyone used to love my newsletters which I would adapt from old ones, however now I simply do not have the time to start again and again each month to re- craete again and again from scratch.  I am seriously thinking I will have to now go elsewhere as I had no warning about what was to happen and it has taken me several hours to just get going . What would have taken me a few hours to re-create and complete looks like it will take me many days each motnh I am VERY dissapointed as this is not how I want to spend my time. And even what I want to do cannot be done anymore... this is a very backward move 

1 Comment
Status changed to: Closed - No Action

Hi @JulieH90 thank you for sharing this feedback with us! We apologize for any inconvenience caused by moving over to our updated newsletter templates. With that said we would like to point out this updated editor does have the ability to be copied and be reused every month. Additionally, we have an article that specifically goes over some of the differences and similarities between the legacy editor and our current one. Feel free to peruse our Knowledge Base for other helpful guides, tutorial videos, tips, and basic troubleshooting assistance regarding the editor.


If you'd like some live, one-on-one guidance and screensharing, our friendly phone support staff would be happy to assist you while you make the transition. They can also collect info on what template(s) you'd like to have transposed into the current editor, or get an order written up if you'd like a wholly different, branded template created.

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