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You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

Communication with Big Commerce about Store Filtering

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Communication with Big Commerce about Store Filtering

Might want to contact BigCommerce to pull your app out of the "Free" category and have them add a new one for "Trial Usage" to better categorize it. Went through the whole spiel to get set up with your service, only to realize this is a paid service *with* a bunch of data collection caveats (which is how I presumed your business model turned a profit, data aggregation) on top of a monthly subscription. I'll manually export my emails and go that route. I don't have time for bait-and-switch.
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