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Some customers are experiencing difficulties connecting with our support specialists through our phone system. We are working on resolving this issue as soon as possible.

The App needs work

The App needs work

I was unable to use the app to resend an email, with minimal changes, from my iPad. That is too bad because it would be most convenient not to have to go to my computer to create emails.
4 Comments
CTCT Employee
Status changed to: Voting Open

 Hi @BarbaraG66, thanks for posting this feedback! While our mobile app does have resend features, it does not yet have the ability to edit emails created on the desktop version. In other words, you can only edit emails that were originally created on the mobile app. Our developers are working to improve this, but it requires a huge amount of development work, so unfortunately I don't have a timeline on when it will be complete. Thanks again for your feedback!

When I try to use the CC iPhone app to edit an email, it says I need to log in at constantcontact.com to edit my email. Can you please fix this issue? Otherwise the app is not useful. Thanks.
Regular Visitor
I created an email campaign on my computer, and sent it to a colleague for review just before traveling. I have only my iPad on the road. I cannot update the campaign on my iPad using either the app or the browser. This is not acceptable for what is supposed to be the premier email marketing company. Your product needs to work seamlessly across both computer and mobile platforms. Many of us only have a tablet while traveling and we need to be able to update a draft campaign while on the road. Also I can’t leave feedback on the app and leaving it here isn’t working well as I can’t see what I’m typing.
Frequent Visitor

I have used CC for years but am very frustrated with not being able to use my iPad to edit, duplicate, resend campaigns crated on my desktop.  The app is virtually useless to me.  I am looking at other companies and that makes me sad.....but time to move on with the times CC.