Want SMS option

I would like to communicate specials via text to cell

Top Answer
Frankie_P
Moderator

Hi everyone! While we continue looking into adding a SMS tool directly in our system, we're happy to announce users can now connect their accounts with EZ TextingWe recognize it is not a solution to this feature request, it is something we suggest in the meantime.


45 Comments
SCCAORR
Occasional Participant

In addition to creating email reminders for an event, having the ability to allow an opt-in for a text message reminder would be a useful feature.  Any possibility this is being considered?

Hannah_M
Moderator

This is a great idea, thanks for posting! I can't speak for a timeframe but the ideas shared here help detemine future updates so keep posting! 

LPGAAGABoise
Occasional Participant

Text reminders are a GREAT idea, let's start there ....

 

I'd also like to see the option added for emails & surveys too!

 

For example ...

If a registrant would like to add text notifications to their profile, upon signing up, Constant Contact would then include a text message to those recipients either instead of or in addition to an email being sent to them.

 

These text messages should contain links to things like an event landing page, a survey, the events calendar, or even a "sent" email.  This text message could go to all event registrants or any "list" of people for that matter.

 

All of this would make Constant Contact an even more useful tool for all users.

 

Thanks for listening!

 

Adrienne_B
Employee

Would like to be able to send text blasts when email or event email is sent

ACC_Marketing
Participant
I would like to send a group text to notify students when a class has been cancelled, do you have a feature like that?
Hannah_M
Moderator

Unfortunately we do not offer a feature like this at this time but thanks for posting this feedback!

NyerereD
Participant

Interested in adding text to contact list for instant messages.

Hannah_M
Moderator

Hi NyerereD 

We offer a text to join feature which allows people to join your list via text message. Click Contacts > SignUp Tools and then Text To Join to set this up. 

Hannah_M
Moderator
Status changed to: Voting Open
 
Hannah_M
Moderator

Thanks for posting this feedback!

WSD
Participant

It would REALLY be nice if you would add SMS/text option as reminders for Events. This would help increase attendance for some events!

Hannah_M
Moderator

Thanks for posting this feedback!

JeffB7089
Participant
I would like to see CC create a option for a SMS alert along with email campaign.
Hannah_M
Moderator

Thanks for posting this feedback!

RichardT810
Participant
Our business would like to send new product alerts, service updates, and promotional offers through text messaging. If constant contact can add this service that would be great!
GeorgeT94
Participant

Long Beach Public Library would like to request development of a text messaging feature. Please contact Jill Thank you.

MattD582
Participant
We are a small business and have utilized the email marketing in the past and will continue to do so. We are growing and would like to add the option of sending a text/SMS message to our clients about different alerts and information. Please add an option within your own system.
KurtisH8
Participant
You guys really need to look at SMS messaging (text). I would like to add a group of phone numbers and send them a SMS text.
NEPAPhil195
Participant
I phoned today to inquire about mobile texting through constant contact and was told not set up as of yet. We would like to start using by early September 2016. I love working with constant contact but will be forced to use a different email provider.
PhilC652
Participant

YES!  We need SMS capability, including maintaining phone #'s for SMS in Contacts.  20% of my Contacts prefer texting over email.

hvhibiscus
Retail

Hannah, is the Text-to-Join feature only for joining the email list? Not for receiving our campaigns by sms text, correct?

KarenH421
Participant

I would like to have a response button to text back to us.  It adds another response option to our emails.  Especially helpful for emails opened on mobile device.

hvhibiscus
Retail

All we would need is an SMS contact list. Then we can send a text link to the campaign page on our website or on CC's website. We don't have to send the whole campaign out via text. Just the ability to SMS 1-2 lines of text to a large group of customers would work great!

MusicRhapsody
Participant

I spoke with a representative today that explained that you do not provide text marketing, but put me on a list to the developers that I have requested this type of service. But, after reading that this has been requested since 2014, I am curious what direction the developers are going in. I can use a third party integration with Constant Contact, but that would just eliminate Constant Contact since my customer lists are constantly updated and stored in QuickBooks and not Constant Contact. We would happily pay the additional premium to use this service withing Constant Contact rather than use a third party as we love using Constant Contact for the ease of use.

EdwardS33
Frequent Participant
I have so many of our members that want me to send text messages rather than email.
Any way of doing this now, or plans for the future.
GigaCarolyn
Participant
Your contact link isn't working in the header. Our new pastor is looking for a text/email app. Can your program text? He says young people text - they don't email. Thanks for your help
hvhibiscus
Retail

I agree that SMS is a spectacular idea and very necessary in the phone age. Too many people don't even use email any more. We still get a big response to our emails, but not as big as it used to be even when we had a much smaller number of contacts. We boost the response by posting ads in social media with the newsletter, which does help a lot. But SMS would give us a HUGE boost and carry us well into the future! SMS please! 

This is a great idea. As it is, I have a great "phone tree" type service that includes this already for free and I can add a link back...it is an extra step but it works.

MelissaR7333
Participant

I want to be able to text up to 1,000 people at once.  Looks like you don't have this option.  Oh well.

JeffZ
Regular Participant
Please add features similar to Demco Signup: How would you like to be reminded? "email" "text" "never" & How many days before the event? "1" "2" "3" & option for automatic waitlist
Candace_M
Employee
Status changed to: Open Questions

Hello @JeffZ ,

Thanks for reaching out to us with this feedback! Were you creating an event campaign or were you using the RSVP block in your email when you were looking for a similar feature? 

Are you looking for the ability to send out text message reminders, or would this be for you to reach out separately?

JeffZ
Regular Participant

This is part of the event campaign. We currently manually create email reminders to registrants and I send them out two days before the event. Researching Demco Software: Signup offers an option for automatic wait-lists and allows the user to decided how they are reminded of an event (text or email). 

 

I am looking for the ability to send out a text message reminder to those who registered for an event. The manual email reminders only see about a 50% open rate and I see a 30%+ drop off rate at the event. 

CynthiaR176
Health Practitioners & Centers
I would like to have the ability to create text campaigns with CC. Make that happen - will ya'? Thanks, Cynthia
Candace_M
Employee

Hello @CynthiaR176,

What are you looking to do exactly with text campaigns? Are you looking to send out a text version of your campaign out? Do you want to text users a blurb with a link to your campaign? Are you looking for a different functionality all together?  

hvhibiscus
Retail

A short blurb with a link to the campaign would be perfect for me. 

MattT8817
Participant

It would be great to have the ability to text clients.

SheriR21
Participant

Many members of our church do not have email addresses. We need to send information to them via text. Will this option ever be available?

 

This would be great as long as Constant Contact doesn't start adding that on as another paid item. I think we should be able to run a/b tests and not be charged as well as social media plans etc. The costs keep going up and up.

SpencerB34
Participant
So... How far is Constant Contact away from being able to TEXT instead of email? The demographic that supports our non-profit is GenZ they really hate emails. Just wondering... If I could TEXT from constant contact that would be the coup d'etat!
Wonderspring.org
Participant

We use both CC and One Call Now. Would love to be able to do away with one and just use the other. I know people like CC better but it doesn't offer SMS or other similar OCN features. The ability to send both email and texts, to have recipients be able to opt out of one or both would be great too. To be able to track who opened etc would also be helpful. Basically, heh, have the development team go to One Call Now, see what they offer and adopt those aspects CC doesn't :smileyface: Highly recommend this and imagine it would attract a whole new fan base.

BobbyB876
Participant

I am had an opportunity 2 years ago to use TEXT marketing, that along with your current platform would be off the charts!

Frankie_P
Moderator

Hi everyone! While we continue looking into adding a SMS tool directly in our system, we're happy to announce users can now connect their accounts with EZ TextingWe recognize it is not a solution to this feature request, it is something we suggest in the meantime.

LettyC21
Real Estate
I would love to see a Text feature within Constant contact to be able to send the same information I would be sending via email to the clients who are better served via text. Having to use a 3rd party like EZ texting just equals double work... not super efficient. Especially when you have to pay here and there.
KAMILLION
Occasional Participant

Being able to send the email campaign with Image and info as a text msg, VERY POWERFULL! You can place this feature were we schedule the email to go out or scheduled for later. Within our contact information there's a place for the phone number. Why not use it? If they don't open there email on time. They will still get it by text. There's no way we mis, MARK BOARD BULLS EYE!. That's what the new CC logo looks like. (BULLS EYE) If we cant get them one way, we get them the other.  With this feature alone we would get way ahead of "THE MONKEY GUYS" THIS IS A VERY POWERFULL TOOL.

 

PS. I've been with CC for quite some time now, Im holding my breath!

JCVO

user443801
Participant

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