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In recognition of Memorial Day our Support office will be closed Monday, May 28th. We will re-open with normal hours on Tuesday, May 29th.


Occasional Visitor


Sure this one is easy but we are having difficulty. 

I am trying to import our database of email addresses to the mailer. Once I do it, everything is in red font and not allowing it to create a list. Any ideas out there?

CTCT Employee


Hello @First-NameL831732,


Thank you for reaching out to the community!


You are almost there! When you see the screen with the red boxes and the message that says "Now let's match the columns in your file with Constant Contact field names." all that you need to do is select the appropriate fields associated with your contact file. You can find step by step instructions here. I hope that this was helpful!

-Curtis P
Community & Social Media Support

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