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Gap between contacts and sign-ups

New Member

Gap between contacts and sign-ups

Hello there! 

Novice question: 

When I go to the contacts tab, I see that one of my lists has  318 contacts.  However in the "Sign up" tab for that same list, I see 108 "sign-ups" - What is the difference? Why there's such a big gap between the two? 

CTCT Employee

Re: Gap between contacts and sign-ups

Hi @ReinventaP


Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.


That's a great question. Can you please send an email to social_support(at)constantcontact(dot)com with your username, a reference to this post, where you have that particular form placed and any other information you can provide? This way we can take a deeper look at those numbers and see where the disconnect is. Also if you have further questions, please feel free to reach out here. We are always happy to help!


Adrienne B.
Community & Social Media Support

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