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Missing invoices

Visitor

Missing invoices

We are not receiving invoices for debits on our credit card. Due to time differences we cannot phone to ask. What is the email address of your accounts department so I can contact them?

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1 REPLY
CTCT Employee

Re: Missing invoices

@SakinaV9 Hi!

 

Sorry to hear you are having difficulties with your invoices.  Currently your billing email address is set to receive those payment receipts.  If that email address is incorrect, you may need to change the account billing email address.  You can also access your billing invoices and receipts within your account from the My Account screen if you need to see your current or past activity.

 

Please feel free to reach out to us for anything else you may need!

 

Donna_P.
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