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Number of Sent Emails is less than number of Contacts in Lists

Occasional Visitor

Number of Sent Emails is less than number of Contacts in Lists

I have two lists with 444 and 117 contacts and did my first campaign and the number of "Sent Emails" was 134, which is way less than the 561 I would have expected. I'm new to CC and I inherited the lists from a previous administrator (that's my story and I'm sticking to it!). 

Any suggestions for what I did wrong? I've been reading the manual, but so far I have not figured out what happened. 

 

Bill

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1 REPLY
CTCT Employee

Re: Number of Sent Emails is less than number of Contacts in Lists

Hi @PacificaLandTrust

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

That's a great question. Upon looking over your lists, it appears that many of your contacts status is set to Temporary Hold. You may change this status by following these instructions. We also use this method to combat fake sign ups and protect your mailing list. If you have further questions, you may feel free to reach out to us!

 

Thank you for contacting Constant Contact. Have a great day!


Adrienne B.
Community & Social Media Support

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