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Personalized emails

Visitor

Personalized emails

Hello, I would like to know how I can send a personalized email to greet the user that is sent to you, for example, say Hello Arianna! in the shipment. Can be done?
 
1 REPLY
CTCT Employee

Re: Personalized emails

Hey @EnriqueS,

 

It sure can! We now have two options for personalizing the email for your readers. First, we have our greeting tag option which you can insert into a text box by clicking "Insert" on the tool bar, then "Greeting tag". This will allow our system to pull either the first name, last name,or both for each contact being sent to.

Greeting tag.png

The other option is now our personalized subject line. This gives you the option to have it say the customers name in the inbox to grab their attention. You can click here to read more about it!

 

Desi_B
Community & Social Media Support

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