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Slow Website

New Member

Slow Website

For some reason - when using this site it takes so long to load. I click on a contact and get the black loading icon, takes a few seconds, I do my work, and when I click back it takes several seconds for it to load all of the contacts, it takes me somewhere I wasn't on the list or takes me to a different list all together. My college does not have this problem at all and we are running at the same mbps.  

1 REPLY
CTCT Employee

Re: Slow Website

Hello @MichelleM0701,

 

Thank you for reaching out to the Community!

 

I am sorry to hear that you are experiencing long load times. I know that this is not ideal and I hope that we can figure out what may be happening. In this case I will first suggest trying on a different browser. If this works and you no longer experience those long loading times then I would consider clearing your cache on the original browser. Click Here for more information on that. 

 

If this does not work then I am going to suggest going through our connectivity troubleshooting steps Here. Please let us know if you have additional questions or if this issue persists.

 

Thank you for using Constant Contact, have a great day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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