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Sorting contacts

Occasional Visitor

Sorting contacts

Is there any way to sort my contacts by engagement? If someone opens an email multiple times, I'd like to be able to find that information easily. 

3 REPLIES
CTCT Employee

Re: Sorting contacts

Hi @BrandenF3!

 

Thank you for reaching out with your question! Unfortunately, we currently do not have the ability to sort contacts by engagement record. If you click on a contact, and get to the contact details page, you can view the engagement history there. EngagementRecord.png

 

The cumulative open report is currently a hotly requested feature that we are actively researching. I would be happy to let our engineers know you'd like this option!

 

Gwendolyn B
Customer Engagement Specialist
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Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

Visitor

Re: Sorting contacts

I'd like to second this request and add a request for the ability to search by date of last engagement. Poring over more than 4000 individual records to find the folks no longer reading our emails is nearly impossible. Having a report to identify people who haven't opened an email in a while would be excellent. Thanks.

CTCT Employee

Re: Sorting contacts

Hey @GaryP90,

 

Welcome to the Community! Thank you very much for the valuable feedback! I will pass along your request to our developers as well. I see how this could be a huge time saver for you while sorting through your Contacts! Please let us know if we can be of further assistance.

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
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