Hi, sorry for a very basic problem but I've created my first test email all to my satisfaction but the 'unsubscribe' button at the bottom of the email doesn't seem to work, when I click I get the error message as attached saying it needs a new App to open. Any ideas? Thank you. Ian.
Solved! Go to Solution.
Thank you for reaching out to the Community! That is a great question. The test email will not have an active unsubscribe link that you can click on and actually go through the unsubscribe process. To view this, you will want to send yourself a live version of the email and the unsubscribe link will be active.
In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!
You are very welcome. Please let us know if there is anything else we can assist with.