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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Can't insert document I just uploaded

0 Votes

Can't insert document I just uploaded

I was creating an email. I selected some text and clicked Insert Document Link. I uploaded a new PDF file and selected it. When I clicked Insert, I got the message "You forgot to select a link..." When I close the window, right-click on the selected text, click Change, and try to select and insert the document again, it works.

3 Comments
All Star

I am having the same problem.  Been trying to insert a document for while and getting really frustrated with this new and updated Constant Contact. 

I do not see "Change" anywhere when I right click on my selected text.

Moderator
Status changed to: New
Thank you all for your feedback. Unfortunately this is a problem we are aware of and working to resolve. A workaround is to try selecting one line of text at a time instead of multiple lines. You can also try putting the text in the "Link text" box on the upload window. Thanks for your patience with this.
Moderator
Status changed to: Closed - Not Enough Votes