When I have 400 files and I want to delete some of these, I appear to need to click through many many screens to get anywhere. This is just one problem in the user experience that desperately needs changing. A list of 100 would be more acceptable.
I did call yesterday about the issue of deleting images and was given that option. The problem is that all the images don't show up at once. You need to keep clicking "Load More"... "Load More". It is tedious.
As well, I know that we can delete contacts who don't open the last 5 emails. As account owners, we should have the option for choosing our own number of non-opened emails to qualify for deletion. For me, 5 is too small a number.
I got an answer to this question today from a specialist inside Constant Contact (I wish I remembered her name) who said they'd made some improvements in the searchability of the library...and it was marvelous, because it was relatively easy and it worked.
Now let's see if I can explain it.
From inside your library, there's what looks like a search box. To the right of it is a magnifying glass, and underneath it is the word Advanced. Click on the word Advanced. A calendar will pop up. You can click on the calendar and work your way back to the date range of interest and pick a 'start date'. In the little box above the calendar, a date range will appear. Once it does, you can adjust the date range so that it encompasses the dates you want.
Then you go back up to that magnifying glass and click it. Your image and pdf files for that date range will appear on the right hand side of your screen and you can select them easily and then delete bunches at a time. I cleaned out two years worth of very old images and files in less than 10 minutes. It was so much better than having to delete them the old way.
It would be great if you could search the images by age, so that you could load the oldest images, then select all in that displayed group, to delete. The select all box at the top is helpful, but not if it doesn't change the page because at that point, I can only scroll one at a time to select the ones I want to delete.
Unacceptable that this issue hasn't been resolved. It appears that Constant Contact would rather make the process of purging old images frustrating in order to encourage us to upgrade our Library storage subscriptions $$.
Please do better, Constant Contact.
Regarding the sort and making it easier to delete old files in the Library, I notice that the original date on this question is 2018 and yet it is a feature that has yet been implemented! CC makes all sorts of tweaks and changes that are not of benefit to your Subscribers, whereas there are requests such as this that have been submitted for years and we are still waiting. PLEASE bring this to the top of the stack!
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