I am sorry to hear of this frustration. The max file size you can import at this time is 5mb. Is it possible to break up the file into a couple pieces so you can keep the file size larger?
Thanks for posting.
Thanks for posting, I'm sorry to hear this is happening. Can you help withg some addional information?
- Are you uploading from within the insert window or from the Library tab directly?
- What is the file size of the file?
I am sorry to hear this is happening. It sounds like you should be able to upload without issue as the limit is 5mb (5000kb). Can you email us a copy of the file you are working with so I can take a closer look? Please include your username and a reference to this post so we can make sure you get an update.
I am very sorry to hear this is happening. Can you help with some additional information on this?
- What type of file are you working with? jpeg, png, gif, etc
- Are you seeing any errors when you import?
- Do you know what size the file is before you import?
I am having the same problem. The image is quite sharp, but is extremely blurry on the eblast.
Thanks for your feedback--can you tell me more about the features you are looking for that we don't offer?
When I upload a large image, it becomes a smaller image in Constant Contact. I noticed this when I tried to increase the size of an image within my campaign and found it more pixelated than the original image; I then compared the dimensions of the original image and the uploaded image and noticed a substantial difference.
I agree this is soo frustrating. An event image (914px) cannot be uploaded and used without CC compresses it to 800px. Image look blurry and unprofessional. keeping it under 100kb matters not!
This is not okay CC. I am very dissapointed. I also will look into using another service!
I have been trying to upload an image for about an hour again. Every time, CC reduces quality of JPG despite being well under the 5mb limit. This is one of the major features that was described to me when I signed up. Looking at changing to competitor if this isn't resolved asap.
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