I used to be able to have five .pdfs and five .jpgs. Now I'm allowed only five total for both types combined!! What happened?
I took a look at your account and it appears that you had MyLibrary Plus at one point and downgraded to our Free Basic MyLibrary. We're still storing all of your images and files. You are going to need to delete images until you have less than 5 total so you can add more. Your other options are to upgrade back to MyLibrary Plus for $5/month or you can use a third-party image hosting site like photobucket or flickr.
Hope that helps!
I deleted some images and is not allowing me to add what I need. Images deleted on my side.
I am having this issue right now. It's very frustrating. How can I resolve this?
Thansks for posting. I took a look in your account and noticed that you only have three images uploaded at this time. You do have room for two more files, images or documents.
Thanks for posting! I took a look in your library and noticed that you have four images uploaded at this time so you have space for one additional file. This could be an image or a document. With the basic library you can have a total of five files uploaded at once. You do have the option of upgrading, deleting or using an external host for more.
I took a look in your account and noticed that you have five images uploaded at this time so your library space is full. With the basic library you can have a total of five files uploaded at once, this includes images and docuemnts. You can remove any files that you no longer want to make space for more. The other options are to upgrade the account or use an external image host.
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