I used to be able to have five .pdfs and five .jpgs. Now I'm allowed only five total for both types combined!! What happened?
I am sorry to hear of this frsutration but thanks for letting us know. I'm not able to replicate this in your account. Where are you uploading from when this happens?
I took a look at your account and see that you have five files uploaded right now, four images and one document so your library is full. With the basic library you have space for a total of five files at once.
I took a look and see that you have five images uploaded right now so your library is full. With the basic library you have space for a total of five files, images and documents together. If you need more space you are welcome to upgrade the account, use an external image host or remove some of the older images.
Thank you for letting us know you are having difficulties uploading images. I looked in your account and I see you have 2 images and space left for 3 images/docuements. Sometimes it can take a moment to update the page to refresh after you delete an image. If you are getting this error after you have deleted the images please click on the image tab again and that will refresh the page. Then click Upload To Library to add your image/documents.
I see you were able to contact support and upgrade the account. Please let me know if you need anything else!
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