No option to sort Library files when there are more than 1,000 files

You really need to add additional ways to filter files in the library. I ran out of space so I need to clear out old files, but the only way to get to old files is to keep hitting "show more" and 10 more rows. I have about 4000 images to go through, so this is not very efficient. Even a sort by old to new option would be helpful.

50 Comments
BrandonS2
Occasional Participant

Has this request been considered further???  The original comment/suggestion was made 16 months ago and Frankie_P from CC said on 4/21/21 (above), "being able to sort by date or any other characteristics in an account with over 1,000 files in their library is a great feature request! In fact we have merged your post into a larger thread where requests are being collected on this."  WELL??????????????????????

Frankie_P
Moderator

Hi @BrandonS2

 

There are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available. We did however want to make you aware we have read your feedback, as all feedback is read by Constant Contact employees. I apologize while we may not respond to every comment – it is acknowledged and tracked directly with our Product Team. So thank you for submitting your feedback on sorting images in your library. We are always open to ways we can better our user’s experience! In fact, here is a section of our Community that helps explain what we do with our customer’s feedback. With that said, we will reach out to this thread when any updates have been made.

MaryAnnL73
Participant

Ditto. What's going on? Is this for us to pay for more space? 

Frankie_P
Moderator

Hi @MaryAnnL73

 

We currently recommend using the advanced search to look for a specific date range to delete your older images. With that said, we have merged this post into a larger thread focused on having the ability to sort libraries that have more than 1,000 files in it.

DianeH56
Participant
It would be useful to be able to sort the images by date uploaded. Thank you.
Marisa_M
Established Member
Can you PLEASE make the columns sortable in the library?? It's virtually impossible to clean up old files without this capability. Thanks
SamK165
Participant
Would like to be able to sort by reverse date - oldest to newest to more easily delete old images and documents
MattS932
Participant
You should be able to sort the library in different ways, like oldest to newest, most used, ect. It would also make it easier to delete stuff.
SunnyvalePres
Regular Participant

I echo the complaints by everyone else. I have hit the limit in my account and am trying to delete old images from the library and not having the ability to sort from old to new means that I need to keep clicking "show more" page after page after page....to get to the point where I can start deleting old images from several years ago. I noticed that I can only delete around 50 images at a time, otherwise the whole system chokes and freezes. Then I have to start all over again. I echo other complaints from people that after I've clicked "show more" dozens of times to get to the date range I'm looking for, and then save a single image into a folder, the whole library resets and I lose my place and need to start all over again clicking "show more" again to find the place where I left off. This is incredibly frustrating. I don't understand why it won't give the option to sort by date when there's over 1000 images/files in the library. Please make that simple fix!

 

P.S. I tried using the Advanced search features, which only allows entering a date range from sometime in the past up to today. So, that feature is also useless if I want to delete all images from 2015 for example. I still have to scroll backwards from the present to the date range I'm searching. Not helpful!

KLNB
Frequent Participant

How has the feature to sort the date column still not been added almost 2 years later?

 

We were considering getting rid of our FTP and using CC to host all of our images, however after looking in our library and wanting to delete old images to make more room - I came across this thread when trying to figure out how to sort our library by date. Entering a date range is an obnoxious option.

 

And if the CC employees comment back that our comment has been "merged this post into a larger thread focused on having the ability to sort libraries that have more than 1,000 files in it." - AT LEAST GIVE US A LINK TO THAT THREAD! So we can comment over there also and follow that thread for updates.

 

Until there is away to sort and delete old images we won't be able to use CC to host our images.

PhilipH872
Member

If I understand correctly, the sorting options available in the Library at this time are not available in accounts with more than 1,000 files in it.
Reverse chronological order would really help.
In addition, hitting 'show more' for ten images at a time is very time consuming.

 

Hard to believe how substandard our ability is to delete old images!!!!!!!!!!!!!!

KLNB
Frequent Participant

So apparently the 'Sort by Date' option is only available to accounts with less than 1,000. Seems it would make more sense to offer this ability to those of us with full libraries we are trying to clear out. As others have stated, clicking the 'show more' button hundreds of times to get to the end [or in my case, it just gives up loading new pages] is not realistic. Not to mention, as others have stated when you do delete files the page reloads and you get moved back to the top of the list again. Why can't we even just have page numbers to choose to 'jump to' with a 'first' and 'last' option also.

Frankie_P
Moderator

Hi everyone

 

There are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available. We apologize, while we may not have a time estimate for this feature request,  We are updating the status of this idea to more accurately reflect its current status with our engineering team. We can't guarantee a commitment to deliver on this idea but should indicate some awareness that we have heard your feedback.

 

As for comments that are merged into a thread - the good news is a user originally commented on a different feature request thread we do include that link in our reply. It is only cases where a user creates a new singular request thread that is merged as a comment without a link to refer to.

Frankie_P
Moderator
Status changed to: Acknowledged
 
AltaMed
Occasional Participant
It would be helpful if we can list the documents and images chronologically from the oldest to the newest. This option is not available.
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