Picture tool 2.0 does not work effectively in legacy formats. Clear direction from CC would help.

0 Votes

Picture tool 2.0 does not work effectively in legacy formats. Clear direction from CC would help.

 
2 Comments
CTCT Employee
Status changed to: Open Questions

Hey @TobieC7, thanks for your feedback! I just want to make sure I understand your suggestion properly. Are you thinking it'd be helpful for us to provide documentation on how to use the image editor? If so, we are definitely working on this. We unfortunately had to release a new editor rather quickly as Adobe discontinued the editor we were previously using. Because of this unexpected change, we had to work quickly to get a new solution made. If you are wanting a knowledgebase article for this editor, we'll have one ready to go shortly and I can let you know once it's available. 

 

As for the image editor not working in legacy formats, could you tell me a little more in regards to what issues you are seeing? 

Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.