Something funky is going on with uploading images?

0 Votes
Is there something going on with the site?!
108 Comments
Moderator

Thanks @KatieB3 


We're investigating this now, seems to be limited to Safari. Do you have another browser to try? 

Occasional Participant

Thanks Hannah. Unfortunately I just have the Safari

Moderator

Understood. I'll share any additional information as soon as I can. If you are waiting to upload to finish working we can help get you through this moment if you would like. Email the photos to us and we can upload so you can keep working. social_support(at)constantcontact(dot)com

 

Thanks!

Participant
I am 1% full using 1M of my 250M and every time I try to upload any photos, I get an error with no info
Participant
very frustrating
Participant
There is no helpful feedback about why the image/s won't upload. Only that there was a problem and try again. I tried a couple things and nothing helped.
Participant
I have three spaces available for add'l images, they are all well under 800 pixels wide, all correct format...I've done this a million times. Yet, none of the images I try will work today. I've even logged out several times and tried again. IN A RUSH--need this to work! :frown:
Participant
not letting me load pics to the library at all!
Occasional Participant
I thought the problem I was having was because of my obsolete notebook that couldn't support a Safari upgrade, but the same thing is happening on this fairly new iMac. I am on a deadline and don't know what to do. I haven't had trouble in the past -- using jpegs. help!
Moderator

HI All,

I am sorry to hear of this frustration. The issue uploading is limited to Safari so if you have another browser please try uploading there for right now. We are working to resolve this but for right now I do not have an exact timeframe. I am happy to leave a case open in your account to have you notified if you would like to be emailed when this is fixed, just let me know.

 

Thanks for your patience!

Occasional Participant
jpg file is 79 kb
Participant
jpg's will not upload from my computer
Participant
i have tried several file formats but none seem to work
Participant
I have tried about 10 times and cannot upload any images.
Participant
"we are having trouble processing this item" no other details..pictures aren't too big...they're all the right format..i need to be able to upload photos for my business email
What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More