Sorry to resurrect an old thread but it appears the same issue is back. Was the uploader 'improved' again? Our web designer noticed the issue day before yesterday and we have confirmed that the problem only exists in Safari (at least Firefox/Chrome work fine).
What's the point of paying for extra storage space in the library if it's so difficult to get images to load? I spend more time trying to figure out what images/size/formats will work than I have time for. Could this please be posted on the opening splash page as to what WILL work? If it is, could you direct me to it because I'm sure not seeing it.
Hi I just signed up for a Constant Contact account and immediately encountered problems uploading image files onto my newsletter and library. The file isn't big, only 2.5 MB and even when I tried one at 176KB, it didn't work. I have tried dragging and dropping and uploading and it just doesn't work. All I get is the same message saying "We had trouble processing your request. Please try again later." This is not at all helpful and makes for a poor initial contact with Constant Contact. I'd appreciate your help please.